“As operations manager for Bott Radio Network-WCRV, Memphis, I contacted Conway Services Heating & Cooling on 5/11/05, at approximately 9:00 a.m. I was frantic as our cooling unit at our tower site (in Olive Branch, Mississippi), had shut off. Conway Services responded immediately and had it working within 4 hours! I was extremely pleased with the professionalism of their service department; especially the courteousness and the efficiency. The service technician was careful to follow detailed instructions as to security measures that needed to be taken, and was able to quickly diagnose the problem. As the technician had a supply of parts on hand, the repair was made immediately! THANK YOU, Conway Services!”

“We purchased a new Trane system from Conway. They were prompt, had everything done in one day, and were extremely neat about their work. The new Trane system cut our MLGW bill in half! I am glad that we called them. I will definitely call them again if I need any work done. I had used them once before, when they were referred to me by my home insurance company to check a leak.”

“I had been nursing both of my units along for the past year, and knew they were in need of replacement due to Freon leaks. Got one estimate from a reputable company about whom I had heard good reports. Called Conway Services for a second estimate, due to the many ads I’ve heard. Derrick came after hours (so I didn’t have to leave work early), sized up my requirements, and gave me a very competitive proposal along with a professional presentation. After some minor adjustments, I agreed to the proposal and he scheduled the install for a few days later. The installers showed up on time and did a fantastic job. Overall, the entire experience was great. I highly recommend them!”

“They are absolutely wonderful, and the service is excellent! These people just went above and beyond, and didn’t even mess the house up. They actually finished almost a day ahead of time. They told us it would take two days, but they actually finished the job in one day, so everything just went really well. I would absolutely recommend them, and we will absolutely use their services again in the future!”

“They came when they were supposed to. They did their job and were nice and courteous. They did not make a mess and were reasonable. One of the problems we’ve had in the past is that people tell us they are going to be here, and then they don’t show up on time. I will definitely use Conway Services again in the future.”

“I specifically called Conway Services because of the number of positive remarks on Angie’s List. I own a rental property and the outside air conditioner unit stopped working. After looking at Angie’s List, I called Conway at 8:55 p.m., expecting to leave a message. I was shocked when a real person, not an answering machine or answering service, answered the phone. I explained the problem and was told that they would “do their best to squeeze me in the next day,” but could not guarantee an appointment.

I received a call the next morning before 10 a.m. from a very professional, kind repairman who had already inspected the entire system and found the problem. He told me the problem, an estimation of the price, and asked for my authorization to proceed. Within an hour it was fixed and the price was right on target. Considering that I thought the outside unit needed to be fully replaced, I was happy to know it was simply a capacitor and a boost of Freon.

I’m very happy with them, and will use Conway Services for all future repairs.”

“I bought three heating and A/C units from them. They also come out for service calls, and we are on a contract with them. They always call to confirm the appointment with me. They are on time. They wear uniforms. They are always very prompt and knowledgeable. The staff is great. They are just very dependable, and do a great job!”

“Their service was top notch, and they did an outstanding job. They laid plastic down so they wouldn’t mess up my carpet or wood floors. When they came in from outside, they even put slipper covers on their shoes so they wouldn’t drag stuff in.”

“The day before the service, Conway called to confirm the appointment. Everyone that I spoke with at Conway was very professional. Ro, the service tech that performed the service, was polite and professional. After he finished servicing my two heaters, he told me that one of my capacitors was in need of replacing. However, because of his honesty regarding the precise condition of the capacitor, I decided that it didn’t need replacing right away. He could have easily said that the capacitor was on its “last leg,” and I would have needed to replace it immediately. I told him that I appreciated his honesty and would replace it at later date. I also appreciated that he was not real “pushy” or salesman like. I highly recommend Conway Services!”

“Conway Services installed a new heating and air conditioning unit in the upstairs of our 3,000 square foot home. They also did all the ductwork and installed the vents, and they did a great job. They were very experienced and they knew what they were doing. We are pleased with our new unit and we have not had any problems since the work was done.”

“My air conditioner quit working Sunday night, 7/24/11, so I called Conway Services at 8 a.m. Monday morning, based on the recommendations I’d read. I couldn’t stay home to wait, so they were to call me when the tech was on his way. Being summer time, they were extremely busy but called me at lunch time to let me know they would get to me that day. At 3 p.m. they called to say Scott (their tech) was on his way. Unfortunately, my employer could not let me go just then, so they directed him to another repair and told me they would redirect him to my house after that. I was able to get off at 3:30, and Scott came by about 4:15 after finishing his previous job.

Scott was extremely professional and a super nice guy. He inspected my system, explained what he was doing, and diagnosed the problem. I’m very curious about things I don’t know much about, and Scott put up with my looking over his shoulder and asking numerous questions. After fixing the problem, he fully checked the system to insure everything was working correctly. He also made some recommendations as to ways to make my system work better and last longer. I had to have this same capacitor replaced about four years ago, and the price was very much in line with what I expected to pay.

Overall- this was a very pleasant experience and I recommend Conway Services and especially Scott, to anyone needing HVAC repair.”

“They made me a deal I couldn’t refuse on new air conditioning and heating systems. They actually gave me the impression they knew what they were doing, and then they followed through. They even showed up on time. I had never used them before, but they were recommended by one of my neighbors.”